Crisis Intervention

About this module

Sometimes stress becomes a crisis: a situation in which a person's thoughts, feelings or actions put them at risk of harm, and their usual coping no longer works. This module gives you the knowledge and confidence to act. You will learn the scale of suicide in India, the warning signs to watch for, and exactly what to do and what not to do when someone is at risk, using the case of Ajay. You will learn how to use Tele-MANAS (14416), when to go to an emergency department, the protections of the Mental Healthcare Act 2017 in a crisis, and how a safety plan supports recovery. This module discusses suicide. Please take care of yourself while studying it.

What you will learn

• Define a mental health crisis and describe the scale of suicide in India
• Recognise behavioural, verbal and emotional warning signs of suicide
• Respond safely to someone at risk: ask directly, stay, avoid guilt and secrecy, and connect to help
• Use Tele-MANAS and know when to go to an emergency department
• Explain decriminalisation, supported admission and other crisis protections under the Mental Healthcare Act 2017
• Describe a safety plan and why the period after a crisis is high risk

Syllabus

1. 1

   Understanding a Crisis

   What a crisis is, and the scale of suicide in India.

   • What Is a Mental Health Crisis?Reading, 3 min
   • Recognising the Warning SignsReading, 2 min
2. 2

   Responding to a Crisis

   Ajay's story, how to intervene, and where to get help.

   • Ajay's Story: How to InterveneReading, 3 min
   • Getting Help: Tele-MANAS and the Emergency DepartmentReading, 2 min
   • Practice Quiz: Crisis ResponsePractice quiz, 5 min
3. 3

   Rights and Recovery

   Legal protections in a crisis, and the safety plan.

   • Your Rights in a CrisisReading, 3 min
   • After the Crisis: The Safety PlanReading, 3 min
   • Module SummaryReading, 1 min
   • Graded Quiz: Crisis InterventionGraded quiz, 12 min

Earn your certificate

Pass the graded quiz in each of the twelve modules and the final assessment to receive a verifiable Certificate in Mental Health Literacy.

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